How much do your representatives get paid?

While our pay rates vary based on the skill sets needed for each of our clients and their programs, that rate typically is about $9.00 per hour. The rate of pay is also determined by geographic location, ensuring we are competitive in the marketplace. Our Career Path system and bi-annual performance reviews provide additional compensation to base wage, based on overall individual performance for each specific reporting period. Q: How much do your representatives get paid?
A: While our pay rates vary based on the skill sets needed for each of our clients and their programs, that rate typically is about $9.00 per hour. The rate of pay is also determined by geographic location, ensuring we are competitive in the marketplace. Our Career Path system and bi-annual performance reviews provide additional compensation to base wage, based on overall individual performance for each specific reporting period.


Q: Do you pay by the hour, or by the call?
A: We pay all employees for the hours they work, regardless of whether they are on calls or available to take the next call. As a NEW employee, you'll always know what you are paid. Unlike an independent contractor, you do not have to juggle multiple lines of business to make the "typical" rate.


Q: How often are your employees paid?
A: Employees are paid every 2 weeks.


Q: What is the process for sending/receiving pay?
A: We have two pay options for our Work at Home employees. We pay via direct deposit into their bank accounts or through a Visa or MasterCard checking card.


Q: What are some of the benefits you offer?
A: NEW has capitalized on the number of Virtual employees to offer discounted insurance options for medical, dental,and prescription. We have partnered with Aetna and are able to provide group discounts for such coverage and also offer convenient payroll deductions for premium deductions. These deductions are pre-tax, which means that it will lower your taxable income. NEW offers up to 6 days of Paid time off for employees that work 40 hours per week and we offer monthly incentives. We are a privately held organization so this allows us to participate in profit sharing. Every employee that has been with our company 12 months or longer is eligible to participate in this program. While a profit share payout potential is determined by Company profitability overall, it is driven by the participation and contributions of each employee throughout the year! NEW also offers an employee referral bonus program, monetarily rewarding employees who have referred an individual to our Organization, who has succeeded in their initial position with us. NEW also has a fresh program called NEW University. NEW University allows employees to learn new professional skills that range from IT related topics to current Human Resources practices, and many more!