Q: Where are the training sites?
A: The current training sites are: Watertown, NY, Wichita Falls, TX, and Lawton, OK, Tyler, TX, Albany, GA,Bowling Green,KY,Jonesboro,AR,Terre Haute,IN,Texarcana,TX. Please keep in mind that training must happen in one of these locations. Back to Top
Q: How will I be trained?
A: Training takes place in centralized locations in a classroom setting.
Q: Do I have to pay for training?
A: Unlike the independent contractor model, you do not pay for training. Instead NEW will pay YOU to go through training!
Q: How long is training?
A: Training varies by client, but ranges from a 4-week course to 6 weeks.
Q: Does everyone make it through training successfully?
A: Even as careful as we are in selecting the "best of the best," we do sometimes have representatives who find that they are not able to successfully complete our training classes. It isn't that the training is particularly difficult, but not all people are cut out for all types of work.
Q: How often do you offer classes?
A: Class offerings vary by client and by the number of representatives we are training at any given time. Typically we offer several sessions of training, however training schedules are fixed and 100% attendance is required.
Q: Will I be required to take a test after training?
A: You will be tested at various points of your training to ensure your ultimate success once you begin taking calls. Minimum training requirements must be met at each evaluation point in order to continue on in the training process and maintain employment.